Contact



Applicable Limited

3130 Great Western Court
Stoke Gifford
Bristol, BS34 8HP
United Kingdom
+44 117 915 2200
sales@applicable.com

Applicable Technology Inc.

3707 Cypress Creek Parkway
Suite 450
Houston
Texas, 77068
United States of America
+1 832 591 6625
sales@applicable.com

Applicable Limited

Floor 1, 7 Clunies Ross Court
Eight Mile Plains
Queensland, 4113
Australia
+61 73 2228888
apacsales@applicable.com

Applicable Singapore

36B Boat Quay
Singapore, 049825
apacsales@applicable.com

Applicable - Work for us

Work for us

Bristol, United Kingdom

Work for us

Success at Applicable starts with your desire to be part of something special. Whether you are just starting your technical career or are looking for a new challenge, we’d love to hear from you. Working at Applicable, you will apply your skills and experience working with the latest technologies and deliver value to our enterprise customers.

Best Companies Index

In 2016, we were awarded Best Companies 2 Star Accreditation, demonstrating 'outstanding levels of employee engagement' across our organisation. This sought after accreditation acknowledges excellence in the workplace, highlighting workplace engagement as a vital component in the success and growth of an organisation. The Best Companies Index rating is based on survey responses from our employees; we use this valuable information to help make Applicable a great place to work. Employee feedback is integral to our business model and future growth plans so we're delighted to have been recognised for our efforts.

Open positions

UC Consultant

Job Description 

As a UC Consultant at Applicable, you will be joining a world class Professional Services team, delivering our cloud based Microsoft UC solutions to our global customers. The work is varied and challenging and you will be involved in all areas of technical project delivery from product development to customer deployment and customisation. Our typical projects will see you delivering IMP and Voice Services to companies of 20,000 to 80,000 seats across multiple continents and countries.

The right candidate will have experience of delivering international projects as the technical expert. You will already have a combination of the following skills and experience Skype for Business, Teams, Office 365, Active Directory, Strong SBC and Gateway experience and be MSCE qualified. It would be desirable to also have any of the following skills or experience ITIL, PRINCE2, Other UC platforms (Cisco) and Messaging.

There is occasional travel to customer and partner sites, but the majority of your work will be delivered from our Bristol Offices or as a Home worker located anywhere in the UK. 

Applicable is a growing company with exciting opportunities and are part of the Arkadin and NTT group.

Main Duties

  • Deliver large scale global projects as the Technical Lead on the project team.
  • Deliver all aspects of simple projects, including technical solution, planning and forecasting, design, scope, schedule, resourcing, budget, risk, quality, change and stakeholder management.
  • Project Technical Design Authority (TDA) / Design Authority (DA).
  • Own the project technical design, and technical risks, issues and constraints. 
  • Technical interface to partners and customers.
  • Process development required for continual improvement of our UC Service.
  • Provide support to sales team in a pre-sales capacity.
  • Perform complex technical consultancy.
  • Technical gap analysis.
  • Participate in temporary on-call rota to support the projects during key phases such as change, testing, UAT, go-live and Early Life Support.
  • Build, commission, test and deploy technical deliverables.
  • Understand and deliver to Applicable processes and service designs.
  • Own Operation Acceptance Criteria and ensure they are delivered. 

Essential Skills

  • Windows Server MCSE.
  • Microsoft Communication MCSE.
  • Familiarity with SBCs/SBAs preferably Audiocodes. 

Desirable skills

  • Telecoms experience at enterprise or international level.
  • Current ITIL Qualifications.
  • Current PRINCE2 Qualifications

To view the full jobscription please click here. 

Location: UK - Nationwide

Department: Professional Services

Find out more

Junior Service Desk Analyst - Bristol, UK

Are you passionate about IT? Just completed an IT related qualification and looking for a great opportunity?

Applicable are looking for individuals with customer service experience and a real passion for IT to join our fast paced global service desk. If you have recently completed an IT related course or degree, are looking to take your first role in the Unified Communications industry or you are looking to develop your existing IT skills, you can build a career at Applicable.

You'll be working alongside an experienced team in our fantastic Bristol offices where we have a great track record of providing career developing opportunities, previous Service Desk candidates have become specialist Unified Communications Engineers and Customer Service Managers within the company. This entry level role is the perfect opportunity for anyone looking to progress within the IT industry.  

What will you be doing?

You will work on our 24x7 global service desk, alongside our 3rd line specialist support teams, providing excellent customer service and high quality technical support to Applicable and our global customer base.

You will work on a 4x4 shift pattern taking handover from our Brisbane office in the morning and handing back to Brisbane in the evening. You will communicate via telephone, email and Skype for Business and you will triage and troubleshoot their technical issues and solve them or escalate to the correct team.

What experience will you need?

Essential

  • Committed to providing first class customer service.
  • Problem solving and troubleshooting skills and experience.
  • Willingness to cross-skill in different technologies and platforms.
  • Excellent written and verbal communication.
  • Good level of general education (5 GCSE Grade C or above (or equivalent) including English and Maths).

Desirable

  • Background in technical support with a focus on Microsoft products.
  • Supported UC technologies including Lync / Skype for Business.
  • Experience in supporting successful projects.
  • MTA/MCSA Certification.
  • ITIL certification.

What we offer

  • Salary: Up to £21,000 (depending on experience) per annum plus benefits following the successful completion of 3 months' probation.
  • Job type: Permanent, 4x4 shift pattern (contact us for more information).
  • Support in gaining industry standard professional qualifications. 

Location: Bristol

Department: Service Desk

Find out more

Talent Acquisition Specialist

As an experienced Talent Acquisition Specialist, you will be responsible for attracting, sourcing, recruiting, onboarding and retaining the best candidates in the marketplace.

Working as a member of the HR team, you will play an integral part in developing each department, working with Managers to understand their business and to formulate their hiring strategy.

You will have strong communication skills and experience in engaging with talent pools using all platforms available to recruit the best talent for live and future hires.

You will work to reduce Applicable’s reliance on agencies and become the principal a source of talent for the business.

Main Duties

  • Work closely with the HR Manager to design and execute the recruitment strategy and own the hiring process. 
  • Advise managers in the UK, Australia and the US on recruitment.
  • Manage recruitment advertising campaigns, job boards and the recruitment part of our website.
  • Build Applicable’s employer brand/personality and promote it across social platforms.
  •  Identify and build relationships with key organisations and groups to promote Applicable as an employer.
  • Headhunt for niche roles, finding hidden talent using various different platforms.
  • Use our ATS to manage candidates and roles and to produce recruitment analysis.
  • Be the first point of contact for all potential candidates, building relationships.
  • Manage the candidate experience during the entire recruitment lifecycle.
  • Manage onboarding and induction alongside the HR Team.

Skills & Attributes

Essential 

  • Solid experience in a similar role, with a strong in-house recruitment background
  • Strong networking and interpersonal skills at all levels
  •  Experience in 360 recruitment from sourcing, interviewing, negotiating salary and onboarding
  • Extensive knowledge of utilising social media tools to identify candidates
  • Excellent communication skillset, both oral and written
  • Efficient, highly organised and conscientious
  • Strong IT skills (Word, Excel, Outlook)

Desirable

  • IT industry relevant experience.
  • Head hunting or Executive search experience

The full job description can be found here.

 

Location: Bristol

Department: Finance & HR

Find out more

What do you get in return?

An unparalleled experience of working for a small company that does big things and aspires to do much more. We offer a competitive salary and benefits package. You'll work with leading-edge technology, credible partners and customers, and you'll benefit from, and contribute to one of the most talented and driven teams around.

Our Values

Successful Candidates

As part of our commitment to the HMG Baseline Personnel Security Standard, all offers of employment will be subject to satisfactory clearances these include;

Applicable is an equal opportunities employer and is committed to comply with equal employment laws and regulations for all applicants and employees.

To find out how we collect and use your personal information once you have applied to work for us, take a look at our Candidate Privacy Policy which can be found here.