Contact



Applicable Limited

3130 Great Western Court
Stoke Gifford
Bristol, BS34 8HP
United Kingdom
+44 117 915 2200
sales@applicable.com

Applicable Technology Inc.

3707 Cypress Creek Parkway
Suite 450
Houston
Texas, 77068
United States of America
+1 832 591 6625
sales@applicable.com

Applicable Limited

Floor 1, 7 Clunies Ross Court
Eight Mile Plains
Queensland, 4113
Australia
+61 73 2228888
apacsales@applicable.com

Applicable Singapore

36B Boat Quay
Singapore, 049825
apacsales@applicable.com

Applicable - Work for us

Work for us

Bristol, United Kingdom

Work for us

Success at Applicable starts with your desire to be part of something special. You will apply your considerable skills and experience as you work with the latest technologies and deliver value to large scale customers. You'll round out your fit with your sound leadership skills, great communication and your demonstrable desire to improve both your performance and that of your business.

Best Companies Index - 2016

We are delighted to have been awarded Best Companies 2 Star Accreditation for 2016, demonstrating 'outstanding levels of employee engagement' across our organisation. This sought after accreditation acknowledges excellence in the workplace, highlighting workplace engagement as a vital component in the success and growth of an organisation. The Best Companies Index rating is based on survey responses from our employees; we use this valuable information to help make Applicable a great place to work. Employee feedback is integral to our business model and future growth plans so we're delighted to have been recognised for our efforts.

Open positions

Unified Communications Engineer (Microsoft Engineer Cross Skill) - Brisbane, Australia

Applicable is seeking a new member of the Service Operations Team responsible for supporting Enterprise Microsoft Skype for Business and associated technologies. 

Applicable has run some of the world’s largest enterprise collaboration and communications services for over 15 years and with customers heading for over 340,000 application seats in use, we understand what it means to deliver mission critical services. 

We enable our enterprise customers and partners to build, manage and implement the full power of Skype for Business as a remote or cloud-hosted managed service with consistent performance and predictable, flexible, capacity-based pricing. Leveraging a combination of proven service expertise and the deployment of highly effective management tools, we assist customers to assert and maintain excellent voice and video call quality.

Through our partnerships with major communications and technology providers, customers experience our expert, reliable and friendly 24x7 service and support.

About the role

Applicable are accepting applications from those who have little or no experience of the Microsoft Unified Communications product set for this role. The successful candidate will have a strong technical background and proven practical experience in in Microsoft technologies with strong leadership and communication skills.

This represents a fantastic opportunity to cross skill in to a technology area with a bright future. The candidate will be willing to apply drive and dedication to picking up Skype for Business technical skills and enterprise practices in the early months with Applicable.

Location

This role is based in our Brisbane office.

About the applicant

The Unified Communications Engineer will require the following skill set and experience:

Essential

  • Strong technical support / engineering background with a primary focus on a Microsoft Technology
  • Advanced independent problem solving and troubleshooting skills and experience ability to work under pressure
  • Microsoft Certified Solutions Expert Certification
  • Excellent customer service and customer facing skills
  • Good communication, presentation and organisational skills
  • Willingness to cross-skill in different technologies and platforms
  • Demonstrable service culture focus
  • Ability to proactively identify areas for continual service improvement
  • Ability to prepare quality written correspondence, and internal and external-facing documentation
  • Microsoft Server 2012/2016 MCSA / Advanced Windows 2016/ 2012 server platform experience including AD, DNS, DHCP, and PKI
  • Microsoft SQL experience, including High Availability methods and maintenance plans
  • An understanding of networking essentials (CompTIA Networking+, Cisco CCNA, Microsoft Networking Essentials 70-058, Windows Server 2008 Networking Infrastructure 70-642)
  • Participation in a 24x7 escalation rota 

Desirable

  • Office 365 Administration and ADFS
  • Demonstrable Hyper-V, System Centre Virtual Machine Manager or other virtualization technology experience is desirable (and / or equivalent VMware skills)
  • Enterprise Microsoft Exchange (2013/2016), to include Exchange High Availability and also Exchange Online is desirable 
  • System Centre suite – focusing on SCCM, SCOM and DPM
  • Storage Technologies
  • Mobile device management (MDM) such as Intune and GFE
  • SharePoint 2013 and above
  • Experience in supporting successful projects
  • Understanding of how to participate in common ITIL based processes including change, incident and problem management
  • Understanding of IIS
  • Scripting with PowerShell focus
  • ICT related degree

 Applicants must have citizenship or permanent residency in Australia to apply for this role.

This is an amazing opportunity to join an ambitious service provider with significant expansion plans for the coming years. You will join in a high responsibility and business critical role, therefore this is best suited to an engineer with real drive and ambition, looking to make the next step in their career and join a team that can offer an exciting long term opportunity, benefits and challenge.

Applicable rewards its staff to attract the best talent.

Location: Brisbane

Department: Unified Communications

Find out more

What do you get in return?

An unparalleled experience of working for a small company that does big things and aspires to do much more. You'll receive a competitive salary, a contributory pension, death in service benefits, private healthcare and permanent health benefits. You'll work with leading-edge technology, credible partners and customers, and you'll benefit from, and contribute to one of the most talented and driven teams around.

Our Values

How to apply

If you'd like to join our exceptional team, take the next step by emailing us at jobs@applicable.com. We look forward to hearing from you.

Successful Candidates

As part of our commitment to the HMG Baseline Personnel Security Standard, all offers of employment will be subject to satisfactory clearances these include;

Applicable is an equal opportunities employer.