Contact



Applicable Limited

3130 Great Western Court
Stoke Gifford
Bristol, BS34 8HP
United Kingdom
+44 117 915 2200
sales@applicable.com

Applicable Technology Inc.

3707 Cypress Creek Parkway
Suite 450
Houston
Texas, 77068
United States of America
+1 832 591 6625
sales@applicable.com

Applicable Limited

Floor 1, 7 Clunies Ross Court
Eight Mile Plains
Queensland, 4113
Australia
+61 73 2228888
apacsales@applicable.com

Applicable Singapore

36B Boat Quay
Singapore, 049825
apacsales@applicable.com

Applicable - Work for us

Work for us

Bristol, United Kingdom

Work for us

Success at Applicable starts with your desire to be part of something special. Whether you are just starting your technical career or are looking for a new challenge, we’d love to hear from you. Working at Applicable, you will apply your skills and experience working with the latest technologies and deliver value to our enterprise customers.

Best Companies Index

In 2016, we were awarded Best Companies 2 Star Accreditation, demonstrating 'outstanding levels of employee engagement' across our organisation. This sought after accreditation acknowledges excellence in the workplace, highlighting workplace engagement as a vital component in the success and growth of an organisation. The Best Companies Index rating is based on survey responses from our employees; we use this valuable information to help make Applicable a great place to work. Employee feedback is integral to our business model and future growth plans so we're delighted to have been recognised for our efforts.

Open positions

Service Desk Analyst - Bristol, UK

Are you a passionate IT professional looking for your next challenge? We are seeking a new Service Desk Analyst to join our vibrant team based in our snazzy North Bristol offices, with loads of parking and great transport links!

You will be part of a 24x7 team that provides personal, end to end service management to our global customers. 

Applicable runs hybrid UC and collaboration services for some of the world's largest enterprise customers with over 340,000 application users - we understand what it means to deliver mission critical services. 

About the role

As a Service Desk Analyst, you will be a key team player in a global service desk and will have excellent customer service and communication skills. 

Reporting to the Service Desk Team Manager, you will provide support to the service desk team and Applicable’s global Service Operations function. Your main duties will include:

  • Delivering and supporting services to ensure value for our customers, the users and Applicable.
  • Technical support within Applicable’s technology stack as guided by your Team Manager.
  • Resolving incidents, fulfilling requests and reacting to events within Microsoft focussed technologies.
  • Operational task administration – hardware, backups, patching, Antivirus, monitoring tooling, platform maintenance.
  • Scheduled Operations activity such as housekeeping and reporting.
  • Process and documentation maintenance.
  • Raising operating risks to your team manager.
Location

This role is based in our Bristol office.

About the applicant

You will be passionate about IT, committed to developing your skills and will bring the following traits:

Essential

  • Demonstrable service culture focus.
  • Supported UC technologies including Lync and Skype for Business. 
  • Proven management of support requests and incidents using the ITIL framework.
  • Complex problem solving and troubleshooting skills and experience.
  • Willingness to cross skill in different technologies and platforms.
  • Ability to prepare high quality written customer correspondence and documentation.

Desirable

  • MTA/MCSA Certification.
  • ITIL Certification.
  • Computing degree.
  • Experience using virtualisation platforms including Hyper-V and VMWare.
  • Strong background in technical support with a focus on Microsoft products including Windows Server.
  • Familiar with SQL Management Studio.
  • Management of alerts generated by Microsoft SCOM.
  • Experience using Microsoft SCCM for patch deployment.
  • Microsoft SharePoint administration.
  • Exchange on premise and O365 administration.
  • Experience in supporting successful projects.
  • Good external-facing and presentation skills.
  • Experience using Cherwell ticket management software.

This is an amazing opportunity to join an ambitious service provider with significant expansion plans for the coming years. This role is best suited to a service desk analyst with real drive and ambition, looking to make the next step in their career and join a team that can offer an exciting long term opportunity.

Applicable rewards its staff to attract the best talent. 

The full job description for this role can be found here.

Location: Bristol

Department: Service Desk

Find out more

Unified Communications Engineer - Bristol, UK

The Unified Communications Engineer is a member of a growing dynamic global team, which delivers exceptional technical service to leading world brands.

The Unified Communications Team ensures our customers’ enterprise communications services are ready to help achieve their business aims, whether served from the Applicable private cloud, public via cloud, hybrid, or on-premise infrastructures.

The Unified Communications Engineer is responsible for:
• Delivery of technical services to customers across all geographies using Applicable's ITIL framework, including mature incident, problem and change management processes
• Ownership of the technical solutions for customers
• Collaborative teamwork both within the global Unified Communications Team and across other global teams to resolve technical incidents and problems
• Keeping skills relevant and the ability to share knowledge
• Working with project management office to scope, manage and technically drive minor projects based on customer requirements.
• Develop and maintain technical design and process documentation
• Participate and lead continual service improvement initiatives
• Participate in the Unified Communications Team on call rota
• Security management to ISO270001 standard
• Other duties as directed by your manager from time to time

Experience:
• At least 4 years of Microsoft communications technology experience (Skype for Business/Lync/Teams), including deployment and configuration of instant messaging, presence, audio-visual and web conferencing, enterprise voice, high availability and disaster recovery
• Technical support and/or engineering with a primary focus on Skype for Business/Teams and associated technologies
• VOIP / IP telephony / SBC and Voice gateways
• Advanced Windows server platform experience including AD, DNS, DHCP, and PKI
• Asserting Call Quality leveraging applications such as PowerSuite, Prognosis, in addition to native tools

Knowledge:
• Microsoft Communications certification (MCSE/MCP/PSLP)
• Key Health Indicators for Microsoft communications technologies
• Voice and Video call quality management for Microsoft and associated communications technologies
• Enterprise Voice, SIP Trunking, PBX/Gateway (Audiocodes, Sonus, Squire) integration
• Media flows in Microsoft and associated technologies
• Networking essentials (CompTIA Networking+, Cisco CCNA, Microsoft Networking Essentials 70-058, Windows Server 2008 Networking Infrastructure 70-642)
• Office 365 administration
• Advanced Windows administration including Active Directory, DHCP DNS
• SQL Server database administration including high availability features
• ITIL certification
• Understanding of ISO270001 controls

Skills:
• Technical management of complex incidents and problems through to resolution
• Excellent customer service and customer facing skills
• Methodical and imaginative troubleshooting
• PowerShell scripting and cmdlets
• Excellent written and verbal communication to internal and external stakeholders
• research efficiently to come up with solutions in short time frames
• Scope, manage and technically drive minor projects based on customer requirements
• Understand the latest role-relevant technologies, through independent study, lab work, and awareness of the market 

Abilities:
• Effectively work under pressure and make priority calls
• Effective and efficient collaborative team work
• Self-motivation and ability to motivate a team to continually grow and improve
• Exceptional ability to understand technical and business requirements
• Champion continual service improvement initiatives (including technical support processes) throughout service operations 
• Analyse, organise and prioritise work while meeting multiple deadlines 
• Maintain effective working relationships
• Seamlessly cross-skill in different technologies and platforms

 

Homeworking will be considered for this role.

Location: Bristol

Department: Unified Communications

Find out more

Account & Channel Manager

A member of the Applicable Sales Team, responsible for proactively supporting and influencing one or more of the Applicable Channel Partners to increase the sales of our products, as well as managing commercial aspects of services delivered to customers in a designated portfolio of accounts – including managed services and professional services and licence resales.  Working either in partnership with commercial contacts in Applicable channel partners or directly with customers.

Main Duties

  • Be the primary point of contact for all commercial matters in designated customer accounts to maintain and grow revenues.
  • Work proactively with one or more Applicable channel, to promote our products, and to support and influence their account teams in the onward sale of our products.
  • Maintain the commercial relationship between Applicable and channel partner (and the customer where applicable).
  • Receive and manage requests for additional service (Professional Services, RFCs, PCRs, and changes to managed services), confirm requirements, and prepare commercial responses.
  • Identify opportunities for additional sales and close opportunities for additional, profitable revenue.
  • Work actively with other members of the wider account team (service manager, technical account manager) to ensure high levels of customer satisfaction and customer retention.
  • Manage the commercial process for invoicing for professional services, monthly recurring charges.
  • Take the role of Senior Supplier in professional services projects, and customer delivery projects.
  • Provide pipeline management and forecasting information.
  • Provide customer and Channel Partner feedback to inform Product Strategy.
  • Maintain a good working knowledge of the UC and messaging market, private, public and hybrid service market trends and competitor activity.
  • Carry out information security activity as guided by line manager or by the Information Security function in Service Design.
  • Other duties as directed by your manager from time to time.  

Skills & Attributes 

Essential

Thorough knowledge and understanding of Applicable services, and relevance to customers.

Excellent customer relationship, strategic selling and time management skills.

Experience in influencing and selling services into Channel Partners, managing relationship with Channel Partner sellers, marketing and product teams.

Able to work independently, high level of commercial awareness including sales lead to cash process, project and service pricing, commercial terms and conditions.

Demonstrable commitment to the Applicable Values and to realising Applicable’s vision. 

Demonstrable service culture focus, working closely with Service Management and Service Delivery and Project Delivery.

Ability to prepare quality written correspondence, and internal and external-facing documentation.

Excellent external-facing, presentation and negotiating skills. 

 

Desirable 

Thorough knowledge of the UC and messaging market for cloud and hybrid and managed services.

Knowledge of software licensing sales and licensing programmes.  

 

Performance Standards 

Achieve OTE through the management and delivery of customer revenues in a defined set of target customers.

Maintain and enhance the perception of Applicable in the market.

Execute duties as a reflection of the Applicable Values.

Demonstrate through your pattern of behaviour your alignment with Applicable Strategy.  

 

Applicable Values

Commit to Excellence.

Be flexible and agile.

Take ownership, that the initiativeUnderstand the customer and our value to them.

Efficiency of Execution.

Location: Bristol

Department: Sales

Find out more

Product Manager

Context

Applicable is a leading, global service provider in public, private and hybrid cloud services in Microsoft UC and collaboration via a range of systems integrator and telco sales partners. Effective product management is central to growing our revenue and customer base.

The Product Manager will co-ordinate the identification, specification and delivery of products and services in Applicable.

This will include

Identifying potential products and services - working with the product strategy group – assessing the market requirements and the alignment with Applicable’s value proposition and portfolio.

Defining and agreeing product features, specifications, development costs and pricing.

Managing the product roadmap for introduction, enhancement and withdrawal of products and services.

Preparing products for launch into partner channels

The Product Manager has a key role, interfacing with Management, Architecture and Development functions to, develop and manage the Applicable product portfolio and roadmap.

The Product Manager will own a set of new and existing Core, Enhancing and Enabling Products and Services.

Responsible for

Defining the specifications for product, to meet market requirements from the product strategy group (and including partner channels).

The successful sales of those products in Applicable partner sales channels.

The successful introduction of those products into service in Applicable, including technical and commercial operations.

 

Main Duties

Managing the Product Roadmap delivery timescales and priorities. Responsible for the sales success of products and services, and their profitability

Manage the Product Roadmap. The features, scope and decision history.

Manage the definition of product requirements and product specification.

Manage the product lifecycle including release, change and retirement.

Responsible for product documentation release management.

Provide appropriate information and education to internal and channel audiences.

Collate internal and channel feedback on specific products and the Product Roadmap.

Ensure products are developed and run in line with product specifications.

Agree and manage product budgets (set by Management Team).

 

Experience

Product Management experience

Understanding of the service provider and cloud market in the enterprise and commercial sector

Market Requirements definition, and product specification

Product roadmap and product lifecycle management

Stakeholder management experience, influencing stakeholders and product engineering to bring together ideas and concepts into practical outcomes.

Experience of working within an IT/Telecoms service provider, and experience of an indirect partner channel model

Knowledge and exposure to a range of relevant technologies:

Microsoft Unified Communications including Skype for Business and Teams and supporting call recording and contact centre solutions; Microsoft Modern Workplace

Experience of service provider requirements in billing, service operations, security, infrastructure and network services.

 

Qualifications and Skills

Degree level (or equivalent) in a technical or business discipline

Ability to engage with and influence key internal and external stakeholders

Excellent written and spoken English – with a background in producing materials used for marketing collateral for internal and channel partner education

Strong commercial acumen including business case development

Ability to work to deadlines and manage outcomes in virtual teams

Ability to work at a detailed level of technical definition and, at the same time be able to produce effective business level documentation

Desirable

Awareness of Information Security best practices

Service Management / ITIL

Location: Bristol

Department: Professional Services

Find out more

Solution Architect - Products and Services

Context

Applicable is a leading, global service provider in public, private and hybrid cloud services in Microsoft UC and collaboration via a range of systems integrator and telco sales partners. Designing and delivering new and enhancing products and services is central to growing our revenue and customer base.

The Solution Architect will be responsible for the technical design, build and enhancement of products in the Applicable Product Portfolio, delivering a key role, interfacing with Product Management, Architecture and Service Operations

      This will include

      Carrying out the technical design of new products and services, and enhancements to existing products.

      Deciding on the methodology of implementing the product specification and features to complement, leverage and extend existing services and assets, and take advantage of new technology opportunities. 

      Carrying out the design in line with Architecture guidelines, to meet cost expectations of product management and provide feedback to product management.

      The Solutions Architect will own the technical design and development of a set of new and existing Core, Enhancing and Enabling Products/Services. The Solutions Architect will be responsible for:

      Designing and building products and services to specification

      Supporting the Product Manager in partner sales channels by representing technical and service aspects 

      Building relationships with counterparts in these channels

      Providing the essential interface between product requirements and service operations 

Main Duties  

A key stakeholder in the evolution of Applicable’s products and services alongside Architecture, Product Management, Product Development and Service Operations

Be responsible for products meeting specification and operational success

Be the technical advocate of the product set, supporting the Product Manager

Be responsible for the full service delivery of the product in service operations and commercial operations.

Interact with and support other Solution Architects.

Provide technical direction during product design, build, introduction and operation.

Convert product specifications and features into effective technical design and delivery, with an awareness of existing internal assets and those of specific channels.

To follow the governance structure.

Monitor the operational success of products and influence future product direction

Build relationships with counterparts in partner channel organisations.

Product Development

Identify and create work packages for Product Development.

Sponsor and guide development activity.

Validate effective delivery of work packages contributed by others into the product development.

Actively seek continual service improvement to improve quality and efficiency of services.

Work with service operations teams to ensure products are fit for purpose, support problem management and release management.

Work with sales and operational teams to identify, assess and resolve deviation from standard products.

Work with Enterprise Architect, Product management to define and create product specifications.

Collate technical feedback from Service Operations and partner operations on product quality and enhancement requests.

Provide pre-sales technical support to position Applicable products and how they can be used to meet partners and customer requirements.

 Experience

Understanding of the service provider and cloud market in the enterprise and commercial sector.

Design and delivery of software as a service SaaS solutions in a public, private and hybrid cloud environment.

Agile development experience.

Working as a technical player in a product management and product development environment.

Experience of working within an IT/Telecoms service provider, and experience of an indirect partner channel model

Knowledge and exposure to a range of relevant technologies:

Microsoft Unified Communications including Skype for Business and Teams and supporting call recording and contact centre solutions; Microsoft Modern Workplace.

Experience of service provider requirements in billing, service operations, security, infrastructure and network services.

Qualifications and Skills

Degree level (or equivalent) in a computing, technical or business discipline.

Ability to engage with and influence key internal and external stakeholders.

Excellent written and spoken English – with a background in producing materials used for marketing collateral for internal and channel partner education

Ability to extend beyond gathering requirements into designing and improving processes

Ability to work to deadlines and manage outcomes in virtual teams

Ability to work at a detailed level of technical definition and, at the same time be able to produce effective business level documentation

Desirable

Exposure to, Entity Framework, Service Fabric, PowerShell and, JavaScript

Awareness of Information Security best practices

Evidence of relevant certifications

Experience in delivering successful large scale projects

Experience of Microsoft Orchestrator 2012 and SMA

Project Management for specific project components / PRINCE2

Service Management / ITIL


Location: Bristol

Department: Professional Services

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UC Consultant - Houston, US

You will be joining a world class Professional Services team delivering our cloud based Microsoft UC solutions to our global customers. The work is varied and challenging and you will be involved in all areas of technical project delivery from Product Development to Customer Deployment and Customisation. Our typical projects will see you delivering IMP and Voice Services to companies of 20,000 to 80,000 seats across multiple continents and countries.

You will have experience of delivering international projects as the technical expert. You will already have a combination of the following skills and experience, Skype for Business, Teams, Office 365, Active Directory, Strong SBC and Gateway experience and be MSCE qualified. It would be desirable to also have any of the following skills or experience ITIL, PRINCE2, Other UC platforms (Cisco) and Messaging.

There is occasional travel to customer and partner sites, but the majority of your work can be delivered from our US Office in Houston or Home worker location anywhere in the USA. 

Applicable are a growing company with exciting opportunities and are part of the Arkadin and NTT group.

Main Duties 

Pre-sales Technical Design Authority (TDA)

  • Own the proposed solution, obtain validation from Service Design and / or Service Operations as required.

Project and Roadmap TDA/Design Authority (DA)

  • Own the project technical design, and technical risk, issues and constraints. 
  • Technical interface and lead to Partners and Customer.
  • Support the PM through all stages of the project.
  • Own process and procedural development required for continual improvement and development of new services.

Project Leader/Owner:

  • Own simple projects including PM activity including but not limited to PID, planning and forecasting, design, scope, schedule, resourcing, budget, risk, quality, change, stakeholder management.

Project Consultant:

  • Perform complex technical consultancy.
  • Lead customer towards standard product offerings.
  • Support Business Partners in understanding standard product offerings.
  • Technical Gap analysis.
  • Participate in temporary on-call rota to support the projects during key phases such as Change, Testing, UAT, Go-Live and Early Life Support.

Build Engineer:

  • Build, commission, test, and deploy technical deliverables.
  • Understand and deliver to Applicable processes and service designs.
  • Own Operation Acceptance Criteria and ensure they are delivered to customer and Service Operations requirements.

Execution of any information security activity as guided by your line manager or by the Information Security function in Service Design. 

Exemplify Applicable’s project delivery and service culture.

Other duties as directed by your manager from time to time. 

Technical Skills & Qualifications 

Microsoft Server Exam

Microsoft SfB Exam

Demonstrably PowerShell ability

Ideal Experience: Working on an existing Lync project within a project team

MCSA Windows Server or MCSA Cloud Platform

Ideal Experience: At least 2 Lync projects delivered from end to end

EV Experience

MCSE Server Infrastructure or MCSE Cloud Platform & Infrastructure

Microsoft Communication MCSE 

Ideal Experience: At least 3 large scale EV projects


Location: Houston

Department: PMO

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Infrastructure Engineer - Bristol, UK

The Infrastructure Engineer is a member of a global team which delivers exceptional technical support and the project delivery capability to manage, develop and secure our global infrastructure.

The Infrastructure Engineer is responsible for operational support of Applicable’s private cloud environment hosted in geographically dispersed data centres across four continents.  You will be responsible for the performance and availability of all infrastructure components. You will do this within an ITIL framework.

You will also be working on strategic roadmap projects. You will design and deploy solutions that are secure, highly available and meet the needs of our enterprise scale customers. You will deliver projects according to PRINCE2 methodology.

You will possess skills and experience in infrastructure technologies such as Microsoft Operating Systems, virtualisation, storage, server and desktop hardware, as well as Microsoft System Centre suite and supporting applications.

Main Duties

  • Delivering and supporting infrastructure services to ensure value for our customers, the users and Applicable.
  • Project ownership or executing project tasks with infrastructure technologies.
  • Designing infrastructure solutions that are part of the strategic roadmap, customer or security requirements.
  • Ownership of the technical solutions for assigned customers.
  • Maintenance of our infrastructure or desktop environments.
  • Deployment or rationalisation of infrastructure in our Data Centres
  • Maintain certification and industry awareness of infrastructure technologies and trends.
  • Participate in Applicable’s security and governance practice.
  • You will participate in the on-call rota.
  • Other duties as directed by your manager from time to time. 

Experience, Knowledge, Skills & Abilities

You will have significant experience in a similar role delivering support or projects ideally in a large enterprise or Service Provider environment. Depending on your skills and experience, you will possess a broad skill set progressing to subject matter expert level of knowledge in relevant infrastructure and desktop technologies. 

Essential

  • Microsoft server and desktop Operating Systems
  • Storage technologies including Dell Compellent SAN
  • Virtualisation technologies i.e. Hyper-V and VMware
  • Microsoft System Centre suite e.g. SCOM, SCCM, SCDPM etc.) as well as backup and monitoring technologies from other vendors
  • Server and desktop hardware
  • SQL Server Database Administration including High Availability features
  • Active Directory including multiple Domains/Forests
  • PowerShell scripting 

Desirable

  • Microsoft certification e.g. MCSE, MCSA
  • Microsoft Azure and O365
  • Microsoft Exchange with high availability
  • Data Centre experience
  • Basic Linux knowledge
  • Basic networking experience
  • Basic SharePoint knowledge 

Location: Bristol

Department: INS

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UC Engineer - Houston, US

Applicable is seeking a new Unified Communications Engineer to join our busy and experienced team.

You will be part of the Unified Communications team, who are responsible for supporting Enterprise Microsoft Skype for Business and associated technologies based on global high availability designs.

Applicable runs hybrid UC and collaboration services for some of the world's largest enterprise customers with 400,000 application users - we understand what it means to deliver mission critical services. 

About the role 

This is a fantastic opportunity for an experienced Unified Communications Engineer, looking to develop their skills in a fast paced global team environment. 

You will join in a high responsibility and business critical role, working alongside our 24/7 Service Desk and other specialist teams. 

Your main duties will include:  

  • Providing expert level incident and problem management for all modalities of Skype for Business and associated technologies, including SBCs and Voice Gateways.
  • Acting as a Technical Account Manager, working alongside the Service Management team as the Technical experts.
  • Supporting project work as a technical resource for our internal and external customers.
  • Providing TDA support for all existing customer changes.
  • Be part of the on call rota, providing out of hours technical escalation support. 

Location

Homeworker or office based. 

About the Applicant

As a UC Engineer, you will be a key team player and will have excellent customer service and communication skills, and will bring the following skill set.

Essential Skills 

  • Strong technical support/engineering background with a primary focus on Skype for Business/Lync 2013/Lync 2010.
  • 4 years + Skype for Business/Lync/OCS Systems Support (2015/2013/2010) experience, which should include deployment and configuration of instant messaging, presence, audio-visual and web conferencing and familiarity with policy management. 
  • Understanding of factors which contribute to Skype for Business Call Quality.
  • Advanced Windows 2016/2012 server platform experience, including AD, DNS, DHCP and PKI.
  • Enterprise Voice, SIP Trunking and PBX/Gateway (Audiocodes, Sonus ad Squire) integration capabilities. 
  • An understanding of networking essentials (CompTIA Networking+, Cisco CCNA, Microsoft Networking Essentials 70-058, Windows Server 2008 Networking Infrastructure 70-642).
  • Advanced problem solving and troubleshooting skills and experience.
  • Ability to prepare quality written correspondence, and internal and external facing documentation.
  • Excellent customer service and customer facing skills.
  • Good communication, presentation and organisational skills. 
  • Desirable skills

  • VOIP/IP Telephony Experience.
  • MSCE Communication/MCITP/PSLP Certification.
  • Demonstrable Hyper-V, System Center Virtual Machine Manager or other virtualisation technology experience.
  • System Center Operation Manager or other System Center Suite experience.
  • Experience in Call Quality Management Applications such as Unify2, Prognosis, Event Zero.
  • Demonstrable service culture focus.
  • Creative and with the courage to act with integrity.
  • Experience in supporting successful projects.
  • This is an amazing opportunity to join an ambitious service provider with significant expansion plans for the coming years. This role is best suited to a junior Unified Communications Engineer with real drive and ambition, looking for a new challenge. 

    Location: Houston

    Department: Unified Communications

    Find out more

    INS Developer

    As a member of the Infrastructure and Networks Services team (INS), the Systems Developer works with all areas of the business to develop Applicable’s ITSM software and provides a centralised scripting and automation service. 

    The systems that you develop will make a significant contribution to the success of our Service Delivery function; to our Professional Services arm in the deployment of our projects and builds; and to INS and security, in the control and governance of our assets and tooling.

    Whilst being a skilled developer, the key to this role is to lead and own Applicable’s ITSM software and its development. You will own the associated roadmap, seeking business requirements and leveraging the capability of our ITSM tooling and infrastructure.

    You will own the scripting library for Applicable. You will script, code, create, maintain and deploy scripting and automation services for the business. This efficiency is necessary to how we scale.

    You will be an integral part of our Infrastructure and Network Services team who have global responsibility for our infrastructure.

    This role will also include infrastructure projects or tasks.

    Main Duties

    • Own the roadmap of our investment in our ITSM tooling. Validating the business requirements and working with stakeholders on prioritisation and investment. You will develop against these requirements.
    • Develop, integrate systems, script, and code; create, maintain and deploy the solutions.
    • Maintaining and contributing to the scripting standards policy.
    • Own the scripting library, provide governance and be its evangelist. You will provide scripting services to other departments. A blend of actual scripting, and of advising others on the standards required to enable others.
    • Providing release, deployment, and Acceptance into Service toolsets across our install base.
    • Reducing Service Operations effort through delivering scalable systems and toolsets that enhance our ITIL approach. 
    • Work on projects and operational development tasks and initiatives.
    • You will use scripting to assist with making process, application or infrastructure builds more efficient and consistent.
    • A ratio of the role will provide traditional infrastructure support activities. 
    • Exemplify Applicable’s service culture.
    • Other duties as directed by your manager from time to time. 

    Skills & Attributes 

    Essential

    Ability to deliver solutions independently.

    Troubleshooting and problem-solving skills. 

    Ability to prepare quality written correspondence, and internal and external-facing documentation.

    Development skills.

    PowerShell experience.

    BI experience.

    Transact-SQL coding experience.

    Server Operating Systems, Active Directory, and System Centre products.

    Understand ITIL and security best practices.

    Desirable

    Design knowledge of Cherwell ITSM Tooling.

    SQL Admin experience.

    Web Developer skills (including HTML; CSS; JavaScript).

    ASP .NET Web API experience, C#/C++

    Experience of development methodologies.

    Experience of developing in a Windows based environment.

    A creative, driven and flexible individual. 

     


    Location: Bristol, Uk

    Department: INS

    Find out more

    What do you get in return?

    An unparalleled experience of working for a small company that does big things and aspires to do much more. We offer a competitive salary and benefits package. You'll work with leading-edge technology, credible partners and customers, and you'll benefit from, and contribute to one of the most talented and driven teams around.

    Our Values

    Successful Candidates

    As part of our commitment to the HMG Baseline Personnel Security Standard, all offers of employment will be subject to satisfactory clearances these include;

    Applicable is an equal opportunities employer and is committed to comply with equal employment laws and regulations for all applicants and employees.

    To find out how we collect and use your personal information once you have applied to work for us, take a look at our Candidate Privacy Policy which can be found here.