Contact



Applicable Limited

3130 Great Western Court
Stoke Gifford
Bristol, BS34 8HP
United Kingdom
+44 117 915 2200
sales@applicable.com

Applicable Technology Inc.

3707 Cypress Creek Parkway
Suite 450
Houston
Texas, 77068
United States of America
+1 832 591 6625
sales@applicable.com

Applicable Limited

Suite 7, Building 9-12
107 Miles Platting Road
Eight Mile Plains
Queensland, 4113
Australia
+61 73 2228888
apacsales@applicable.com

Applicable Singapore

36B Boat Quay
Singapore, 049825
apacsales@applicable.com

Applicable - Work for us

Work for us

Bristol, United Kingdom

Work for us

Success at Applicable starts with your desire to be part of something special. Whether you are just starting your technical career or are looking for a new challenge, we’d love to hear from you. Working at Applicable, you will apply your skills and experience working with the latest technologies and deliver value to our enterprise customers.

Best Companies Index

In 2016, we were awarded Best Companies 2 Star Accreditation, demonstrating 'outstanding levels of employee engagement' across our organisation. This sought after accreditation acknowledges excellence in the workplace, highlighting workplace engagement as a vital component in the success and growth of an organisation. The Best Companies Index rating is based on survey responses from our employees; we use this valuable information to help make Applicable a great place to work. Employee feedback is integral to our business model and future growth plans so we're delighted to have been recognised for our efforts.

Open positions

2nd Line Technical Support Engineer - Bristol, UK

Are you a passionate IT professional looking for your next challenge?

Latest technologies and career progression sound like what you are looking for?

Are you a friendly and career-oriented Service desk analyst looking to step into a second line support role?

We are seeking a new 2nd Line Support Engineer to join our vibrant team based in our snazzy North Bristol offices, with loads of parking and great transport links!

You will be part of a friendly team that provides personal, end to end service management to our global customers. 

Applicable runs hybrid UC and collaboration services for some of the world's largest enterprise customers with over 340,000 application users - we understand what it means to deliver mission critical services. 

A typical day

As a 2nd line Technical Support Engineer, you will be a key team player in a global service desk and will have excellent customer service and communication skills. 

Reporting to the Service Desk Team Manager, you will provide support to the service desk team and Applicable’s global Service Operations function. You will get involved in:

  • Delivering and supporting services to ensure value for our customers, the users and Applicable.
  • Technical support within Applicable’s technology stack as guided by your Team Manager.
  • Resolving incidents, fulfilling requests and reacting to events within Microsoft focussed technologies.
  • Operational task administration – hardware, backups, patching, Antivirus, monitoring tooling, platform maintenance.
  • Scheduled Operations activity such as housekeeping and reporting.
  • Process and documentation maintenance.
  • Raising operating risks to your team manager.
normal'>Location

This role is based in our Bristol office, with free parking and great transport link (5 minutes walking from Bristol Parkway Train Station).

Why us

A great bunch of friendly people and a growing team

Fantastic training and serious career progression opportunities (we progressed 6 people from the Bristol office in the last 10 months)!

Free parking and great transport links (5 minutes walking from Bristol Parkway Train Station)

4 days on + 4 days off work shifts and no on call rotas

About you

You will be passionate about IT, committed to developing your skills and will bring the following traits:

Familiarity with

  • Demonstrable service culture focus.
  • Supported UC technologies including Lync and Skype for Business. 
  • Proven management of support requests and incidents using the ITIL framework.
  • Complex problem solving and troubleshooting skills and experience.

Bonus points for:

  • MTA/MCSA Certification.
  • ITIL Certification.
  • Computing degree.
  • Experience using virtualisation platforms including Hyper-V and VMWare.
  • Strong background in technical support with a focus on Microsoft products including Windows Server.
  • Familiar with SQL Management Studio.
  • Management of alerts generated by Microsoft SCOM.
  • Experience using Microsoft SCCM for patch deployment.
  • Microsoft SharePoint administration.
  • Exchange on premise and O365 administration.

This is an amazing opportunity to join an ambitious service provider with significant expansion plans for the coming years. This role is best suited to a service desk analyst with real drive and ambition, looking to make the next step in their career and join a team that can offer an exciting long-term opportunity.

Applicable are committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The full job description for this role can be found here.

Location: Bristol

Department: Service Desk

Find out more

Network Team Manager - Bristol, UK

Applicable is seeking a new Network Team Manager to join our Infrastructure and Cloud Services team.

As the Network Team Manager, you will be the global leader of the Network discipline within Infrastructure and Cloud Services that provides the capability necessary to develop, secure and manage our network.

Applicable runs hybrid UC and collaboration services for some of the world's largest enterprise customers with over 340,000 application users - we understand what it means to deliver mission critical services.


About the role

As the Network Team Manager, you will be responsible for managing and developing the global network engineering team. This requires providing leadership for the team in the network space, owning and progressing the strategic roadmap, supporting and owning projects for Project Delivery. You will support the Service Operations activities and actively seeking the opportunity to improve the quality and efficiency of any activity related to the network and Data Centres.

A typical day in the role, you will get involved in:

Leading the global team of Network engineers. You will be responsible for leadership of the network discipline, task management and development of the Network engineers. Including maintaining team awareness of industry trends and technologies.

Supporting the Head of Infrastructure and Cloud Services on the strategic vision for Network function, with a consolidated technology roadmap and vendor alignment.

Be part of the resource pool for operational activity and Professional Service engagements.

Delivering and supporting services to ensure value for our customers, the users and Applicable for Network services. Scheduling Operation activity and providing operation activities such as incident, request, problem and change management.

Contributing to Service Design activity such as input into capacity management, availability management, and security.

Designing solutions and infrastructure that meets these requirements.

Developing a robust and structured way of operating with the team in order to allow Projects and Operations to consume services from the team in a consistent and reliable fashion.

Maturing and improving the enterprise delivery of Network Services.

Participating in the Network team on-call rota (1 week over 5).


About the applicant

You will have been in similar roles before, either managing a team or leading a large-scale project. You will take ownership and will be able to improve and motivate the team. As a Network Team Manager, you will possess strong people skills and work well with other teams.

You'll be passionate, dynamic and self-motivated, and will bring the following skills to the role:


Ideally you will have:

Previous experience as a Network manager or senior network engineer supporting successful enterprise-scale projects and/or enterprise-scale operations

Ability to lead a team, inspire desired behaviour in others and represent management

Certified to at least CCNP level or previously held CCNP certification

Experience from leading networking vendors e.g. Juniper, Cisco, Palo Alto and Dell

Experience of routing, switching, security, firewalls and load balancing

Ability to engage and communicate with staff at all levels within the company, partners, suppliers and customers


Bonus point for:

Good external-facing and presentation skills

Security certification relevant to ISO 27001 accreditation

Exposure to design/deployment of Microsoft products, especially Teams, Skype for Business and Exchange

Experience managing data centre-hosted infrastructure


Why us

A great bunch of friendly people and a growing team

Serious career progression opportunities within an MSP

Free parking and great transport links (5 minutes walking from Bristol Parkway Train Station)

23 days of holiday going up to 26 days with each additional year of service, bank holiday on top

Option to buy and sell leave

Income protection and health insurance

Death in service

Enhance pension scheme

Giving something back day

Flexible working hours


Location

This role is based in our fantastic Bristol office (BS34 8HP), with free parking and great transport link (5 minutes walking from Bristol Parkway Train Station). We offer flexible working hours.

This is an amazing opportunity to join an ambitious service provider with significant expansion plans for the coming years. This role is best suited to an experienced Network Team leader/manager or a Senior Network Engineer who is looking to make the next step in their career and join a team that can offer an exciting long-term opportunity, benefits and challenge.

Applicable are committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

For more information about the role please click here Click

Location: Bristol, Uk

Department: INS

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IT Consultant

Applicable is seeking a new IT Solutions Consultant to join our Pre-Sales team providing the senior commercial and technical capability necessary to support sales and product/service management. 

As an IT Solutions Consultant you will be part of the resource pool for project ownership, technical lead and delivery, and occasional Professional Services (consultancy).

Applicable runs hybrid UC and collaboration services for some of the world's largest enterprise customers with over 340,000 application users - we understand what it means to deliver mission critical services.

About the role

As an IT Consultant, you will be responsible for the solution preparation and presentation. You will prepare technical and commercial solutions in response to customer requirements to form part of a proposal and manage the RFP/I, Bid Response process on behalf of Applicable for key potential and existing customers.

You will focus on presenting the solution, this will involve creating and delivering presentations that articulate the technical, service and technical design and matching products and services and customer requirements.

A typical day in the role, you will get involved in:

Sales Management

- You will support the Customer Engagement team with technical and commercial expertise within the overall sales process.

Product Management activity:

- You will provide customer and market input to Product Strategy

Project Delivery

- Transition the agreed customer solution into Project Delivery, guiding the responsible Project Manager and TDA

Service Transition activity:

- You will support post sales technical activities.

Service Operations activity: none. 

A member of the resource pool to perform the following roles:

- Respond to Customer requests for Proposals or Solutions

- Pre-sales Technical Design Authority (TDA) in conjunction with Product Management and Architecture.

Location: Home based, or office based. Travel involved (twice a month circa).

Our fantastic Bristol office is in BS34 8HP, with free parking and great transport link (5 minutes walking from Bristol Parkway Train Station). 

About you

As an IT Solutions Consultant, you will possess strong communication/presentation skills and work well with other teams. You will also come from a technical background and you will be able to deliver the best solution for our customer. 

You'll be passionate, dynamic and self-motivated, and will bring the following skills to the role:

Ideally you will have:

Excellent external-facing and presentation skills.

Ability to build solution proposals to match Applicable products and services to deliver customer ROI.

Ability to prepare quality (professional, fit for purpose, requiring no Senior Manager, PMO or Sales review) written correspondence, and internal          and external-facing documentation.

Demonstrable commitment to the Applicable Values and to realising Applicable’s vision.

Creative, driven and the courage to act with integrity.

Advanced troubleshooting and problem-solving skills.

Sound business acumen.

Bonus point for:

Good external-facing and presentation skills

Current Microsoft UC and Collaboration domain experience.

Exposure to Microsoft products, especially Teams, Skype for Business and Exchange.

Why Applicable ltd?

A great bunch of friendly people and a growing team.

Serious career progression opportunities within an MSP.

Free parking and great transport links (5 minutes walking from Bristol Parkway Train Station).

23 days of holiday going up to 26 days with each additional year of service, bank holiday on top.

Option to buy and sell leave.

Income protection and health insurance.

Death in service.

Enhance pension scheme.

Giving something back day.

Flexible working hours/work from home.

At Applicable ltd we know that the perfect candidate doesn't exist. We don't look for someone who ticks boxes, we are looking for the right person to join us. We are great in what we do, we need your help in doing it even better!

This is an amazing opportunity to join an ambitious service provider with significant expansion plans for the coming years. This role is best suited to a Business Analyst, Junior Pre-Sales consultant or Bid Manager who is looking to make the next step in their career and join a team that can offer an exciting long-term opportunity, bonus, benefits and challenge.

Applicable are committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Location: Bristol, Uk

Department: Business and Technology

Find out more

Infrastructure and Cloud Services Engineer - Bristol, UK

The Infrastructure and Cloud Services Engineer is a member of a global team which delivers exceptional technical support and the project delivery capability to manage, develop and secure our global infrastructure.


Applicable runs hybrid UC and collaboration services for some of the world's largest enterprise customers with over 340,000 application users - we understand what it means to deliver mission critical services.


The Infrastructure and Cloud Services Engineer is responsible for operational support of Applicable’s cloud environments.  Applicable’s cloud environments are O365 and Unified Communications As A Service (UCAAS) platforms hosted in geographically dispersed data centres across 4 continents.  You will be responsible for the performance and availability of all infrastructure components within an ITIL framework.

You will participate in strategic roadmap projects by designing and deploying solutions that are secure, highly available and which meet the needs of our enterprise scale customers. You will deliver projects according to PRINCE2 methodology.

You will possess skills and experience in infrastructure technologies such as Microsoft Operating Systems, virtualisation, storage, server and desktop hardware, as well as Microsoft System Centre suite and supporting applications. 

A typical day in the role:

•      Delivering and supporting infrastructure services to ensure value for our customers, the users and Applicable

•      Project ownership or executing project tasks with infrastructure technologies

•      Designing infrastructure solutions that are part of the strategic roadmap, customer or security requirements

•      Ownership of the technical solutions for assigned customers

•      Maintenance of our infrastructure or desktop environments

•      Participate in Applicable’s security and governance practice

•      Deployment or rationalisation of infrastructure in our data centres

•      Maintain certification and industry awareness of infrastructure technologies and trends

•      Participation in the on-call rota

Other duties as directed by your manager from time to time

You will have significant experience in a similar role delivering support or projects ideally in a large enterprise or service provider environment. Depending on your skills and experience, you will possess a broad skill set progressing to Subject Matter Expert level of knowledge in relevant infrastructure technologies.

About you

•      Microsoft server and desktop Operating Systems

•      Storage technologies including Dell Compellent SAN

•      Virtualisation technologies i.e. Hyper-V and VMware

•      Microsoft System Centre suite e.g. SCOM, SCCM, SCDPM etc. as well as backup and monitoring technologies from other vendors

•      Server and desktop hardware

•      Microsoft Azure and O365

•      SQL Server database administration including high availability features

•      Active Directory including multiple domains/forests

•      PowerShell scripting

Bonus points for

•      Microsoft certification e.g. MCSE, MCSA

•      Microsoft Azure and O365

•      Microsoft Exchange with high availability

•      Data centre management and support experience

•      Basic Linux knowledge

•      Basic networking experience

•      Basic SharePoint knowledge

Why us

A great bunch of friendly people and a growing team

Career progression opportunities within an MSP

Free parking and great transport links (5 minutes walking from Bristol Parkway Train Station)

23 days of holiday going up to 26 days with each additional year of service, bank holiday on top

Option to buy and sell leave

Income protection and health insurance

Death in service

Enhance pension scheme

Giving something back day

Flexible working hours


Location

This role is based in our fantastic Bristol office (BS34 8HP), with free parking and great transport link (5 minutes walking from Bristol Parkway Train Station). We offer flexible working hours.

Applicable are committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Location: Bristol, Uk

Department: Cloud Services

Find out more

What do you get in return?

An unparalleled experience of working for a small company that does big things and aspires to do much more. We offer a competitive salary and benefits package. You'll work with leading-edge technology, credible partners and customers, and you'll benefit from, and contribute to one of the most talented and driven teams around.

Our Values

Successful Candidates

As part of our commitment to the HMG Baseline Personnel Security Standard, all offers of employment will be subject to satisfactory clearances these include;

Applicable is an equal opportunities employer and is committed to comply with equal employment laws and regulations for all applicants and employees.

To find out how we collect and use your personal information once you have applied to work for us, take a look at our Candidate Privacy Policy which can be found here.