Contact



Applicable Limited

3130 Great Western Court
Stoke Gifford
Bristol, BS34 8HP
United Kingdom
+44 117 915 2200
sales@applicable.com

Applicable Technology Inc.

3707 Cypress Creek Parkway
Suite 450
Houston
Texas, 77068
United States of America
+1 832 591 6625
sales@applicable.com

Applicable Limited

Floor 1, 7 Clunies Ross Court
Eight Mile Plains
Queensland, 4113
Australia
+61 73 2228888
apacsales@applicable.com

Applicable Singapore

36B Boat Quay
Singapore, 049825
apacsales@applicable.com

Applicable - Work for us

Work for us

Bristol, United Kingdom

Work for us

Success at Applicable starts with your desire to be part of something special. Whether you are just starting your technical career or are looking for a new challenge, we’d love to hear from you. Working at Applicable, you will apply your skills and experience working with the latest technologies and deliver value to our enterprise customers.

Best Companies Index

In 2016, we were awarded Best Companies 2 Star Accreditation, demonstrating 'outstanding levels of employee engagement' across our organisation. This sought after accreditation acknowledges excellence in the workplace, highlighting workplace engagement as a vital component in the success and growth of an organisation. The Best Companies Index rating is based on survey responses from our employees; we use this valuable information to help make Applicable a great place to work. Employee feedback is integral to our business model and future growth plans so we're delighted to have been recognised for our efforts.

Open positions

Cloud Services Engineer - Brisbane, Australia

Applicable is seeking a new member of our global Cloud Services team responsible for the support, maintenance and governance of a large Hyper-V and VMware infrastructure, plus various Applicable internal systems and supporting varied Exchange and hosted environments on behalf off our customers. 

Applicable has run some of the world’s largest enterprise collaboration and communications services for over 15 years and with customers heading for over 340,000 application seats in use, we understand what it means to deliver mission critical services. 

We enable our enterprise customers and partners to build, manage and implement the full power of Skype for Business as a remote or cloud-hosted managed service with consistent performance and predictable, flexible, capacity-based pricing. Leveraging a combination of proven service expertise and the deployment of highly effective management tools, we assist customers to assert and maintain excellent voice and video call quality.

Through our partnerships with major communications and technology providers, customers experience our expert, reliable and friendly 24x7 service and support.

About the role 

Applicable are searching for a candidate with experience working in the Private Cloud and Infrastructure product set, with a focus on Virtualisation and the System Centre Suite. Experience and related qualifications in Exchange and SharePoint are desirable.

The successful candidate will have a strong background and proven practical experience in these Microsoft technologies, and an ability to work in challenging technical scenarios. They will be able to demonstrate good communication skills when working with colleagues and customers.

This role represents a great opportunity to develop skills in a continually changing technology area, working with mid to large enterprise customers and technologies.

Location

This role is based in our Brisbane office.

About the applicant

The Cloud Services Engineer will require the following skill set and experience:

  • Enterprise Microsoft Exchange (2013/2016), to include Exchange High Availability and also Exchange Online,
  •  Microsoft Server 2012/2016 MCSA,
  • Hyper-V virtualisation,
  • VMware Virtualisation,
  • Office 365 Administration and ADFS,
  • System Centre suite - focusing on SCCM, SCOM and DPM,
  • Active Directory including multiple Domains/Forests,
  • Storage technologies - especially Dell Compellent,
  • Mobile device management (MDM) such as Intune and GFE,
  • SharePoint 2013 and above,
  • IIS support,
  • SQL, including High Availability methods,
  • Scripting with PowerShell focus,
  • Basic Linux knowledge. 

 Applicants must have citizenship or permanent residency in Australia to apply for this role.

This is an amazing opportunity to join an ambitious service provider with significant expansion plans for the coming years. You will join in a high responsibility and business critical role, therefore this is best suited to an engineer with real drive and ambition, looking to make the next step in their career and join a team that can offer an exciting long term opportunity, benefits and challenge.

Applicable rewards its staff to attract the best talent.

The job description can be found here

Location: Brisbane

Department: Cloud Services

Find out more

Commercial Manager - Bristol, UK

Applicable is seeking a new member of the Sales team, to join as a Commercial Manager, to manage all aspects of the commercial relationships and revenues in a designated set of customers, supported by an excellent service management and service delivery team.

Applicable runs hybrid UC and collaboration services for some of the world's largest enterprise customers with over 340,000 application users - we understand what it means to deliver mission critical services.

We enable our enterprise customers and partners to build, manage and implement the full power of Microsoft Skype for Business, Skype Online and Teams with consistent performance, quality of experience and predictable, flexible, capacity-based pricing.

Through our partnerships with major communications and technology providers, customers experience our expert, reliable and friendly 24x7 service and support.

About the role 

Applicable are seeking applications from enthusiastic and ambitious account managers who have a good working knowledge of the UC and cloud market.

While maintaining strong commercial relationships with key customers and partners, you will be the primary point of contact for all commercial matters for your designated customer accounts, working either directly with customers or in partnership with our partners, responsible for driving recurring revenues and new opportunities in our enterprise account base.

Location

This role is based in our Bristol office.

About the applicant

The commercial manager will require the following skill set and experience:

Essential

  • Thorough knowledge and understanding of Applicable services, and relevance to customers.
  • Excellent customer relationship, strategic selling and time management skills.
  • Able to work independently, high level of commercial awareness including sales lead to cash process, project and service pricing, commercial terms and conditions.
  • Demonstrable commitment to the Applicable Values and to realising Applicable's vision. 
  • Demonstrable service culture focus, working closely with Service Management, Service Delivery and Project Delivery.
  • Ability to prepare quality written correspondence, and internal and external-facing documentation.
  • Excellent external-facing, presentation and negotiating skills.

Desirable

  • Thorough knowledge of the UC and messaging market for cloud and hybrid and managed services. 
  • Knowledge of software licensing sales and licensing programmes. 

This is a great opportunity to join an ambitious service provider with significant expansion plans in the coming years.

This role is best suited to a customer facing professional with real drive and ambition, looking to make the next step in their career and join a team that can offer an exciting long term opportunity, benefits and challenge.

Applicable rewards its staff to attract the best talent.

The full job description for this role can be found here

Location: Bristol

Department: Sales

Find out more

Head of Service Management, and Service Operations Manager - Bristol, UK

Applicable is seeking to attract a senior individual to join the Service Delivery leadership team. You will have two primary roles: Head of Service Management, and contributing to the leadership of our Service Operations department. 

In leading our Service Management practice you will manage all aspects of the service relationships for all of our customers. Within Service Operations, you will work alongside the existing Head of Service Operations to take the lead on a number of our key operational processes. Both roles contribute to the success of our Service Delivery department. Both roles come with the support of our excellent Service Management and Service Operational teams.

Applicable runs hybrid UC and collaboration services for some of the world's largest enterprise customers with over 340,000 application users - we understand what it means to deliver mission critical services.

We enable our enterprise customers and partners to build, manage and implement the full power of Microsoft Skype for Business, Skype Online and Teams with consistent performance, quality of experience and predictable, flexible, capacity-based pricing.

Through our partnerships with major communications and technology providers, customers experience our expert, reliable and friendly 24x7 service and support.

About the role 

The role offers the opportunity to grapple with the challenge of delivering enterprise class support, whilst working for an agile medium sized company. Applicable are seeking applications from experienced and proven ITSM managers. Strong experience in service support, operational risk management and service relationship management are key. You will understand the high standards required to deliver enterprise class support, and confident in working with our wonderful teams to maintain and develop the services we provide to our customers. Delivering high quality service starts from having the right team of people. We take great pride in shaping the personality of our business and you will play an integral part in continuing to make this a great place to work.

Location

This role is based in our Bristol office. 

About the applicant

The role will require the following skill set and experience:

Essential

  • Strong people management skills.
  • Problem solver. Able to analyse processes, an propose improvements. Able to effect change in people, process and tooling to realise the improvements.
  • Able to elevate the conversation and relationship to focus on big picture of service vs the technical minutiae.
  • Excellent customer relationship and time management skills.
  • Ability to prepare quality written correspondence, and internal and external-facing documentation.
  • Excellent external-facing and presentation skills.
  • Previous experience in IT managed service provision.
  • Sound decision making; ability to make commercial and operational assessments. Capable of identifying and quantifying risk.  

      Desirable

  • Thorough knowledge of the UC and messaging market for messaging and managed services.
  • Evidence of certifications relevant to Applicable's chosen market. Technical, Project related, TOGAF or ITIL.  

This is a great opportunity to join an ambitious service provider with significant expansion plans in the coming years.

The quality of service we provide is high, so the expectations of you will be too. If you want to work in a challenging, rewarding, and supported environment then please consider applying.

Applicable rewards its staff to attract the best talent.

The full job description for this role can be found here

Location: Bristol

Department: Service Delivery

Find out more

Service Desk Analyst - Brisbane, Australia

Applicable is seeking a new Service Desk Analyst to join our increasingly busy service desk team. You will be part of a 24x7 team that provides personal, end to end service management to our global customers.

Applicable runs hybrid UC and collaboration services for some of the world's largest enterprise customers with over 340,000 application users - we understand what it means to deliver mission critical services. 

About the role 

As a Service Desk Analyst, you will be a key team player in a global service desk and will have excellent customer service and communication skills. 

Reporting to the Service Desk Team Manager, you will provide support to the service desk team and Applicable’s global Service Operations function. Your main duties will include:

  • Delivering and supporting services to ensure value for our customers, the users and Applicable.
  • Technical support within Applicable’s technology stack as guided by your Team Manager.
  • Resolving incidents, fulfilling requests and reacting to events within Microsoft focussed technologies.
  • Operational task administration – hardware, backups, patching, Antivirus, monitoring tooling, platform maintenance.
  • Scheduled Operations activity such as housekeeping and reporting.
  • Process and documentation maintenance.
  • Raising operating risks to your team manager.

Location 

This role is based in our Brisbane office.

About the applicant 

You will be passionate about IT, committed to growing their skills and will bring to the role the following traits:

Essential 

  • Demonstrable service culture focus
  • Strong background in technical support with a focus on Microsoft products including Windows Server 
  • Proven management of support requests and incidents using the ITIL framework
  • Complex problem solving and troubleshooting skills and experience
  • Willingness to cross skill in different technologies and platforms
  • Ability to prepare high-quality written customer correspondence and documentation

Desirable

  • MTA/MCSA Certification
  • ITIL Certification
  • Computing Degree
  • Experience using virtualisation platforms including Hyper-V and VMWare
  • Supported UC technologies including Lync and SfB
  • Familiar with SQL Management Studio
  • Management of alerts generated by Microsoft SCOM
  • Experience using Microsoft SCCM for patch deployment
  • Microsoft SharePoint administration
  • Exchange on premise and O365 administration
  • Experience in supporting successful projects
  • Good external-facing and presentation skills
  • Experience using Cherwell ticket Management software

This is an amazing opportunity to join an ambitious service provider with significant expansion plans for the coming years. This role is best suited to a service desk analyst with real drive and ambition, looking to make the next step in their career and join a team that can offer an exciting long term opportunity, benefits and challenge.

Applicable rewards its staff to attract the best talent.

Applicants must have citizenship or permanent residency in Australia to apply for this role.

The full job description for this role can be found here.

Location: Brisbane

Department: Service Desk

Find out more

Service Desk Analyst - Bristol, UK

Applicable is seeking a new Service Desk Analyst to join our increasingly busy service desk team. You will be part of a 24x7 team that provides personal, end to end service management to our global customers. 

Applicable runs hybrid UC and collaboration services for some of the world's largest enterprise customers with over 340,000 application users - we understand what it means to deliver mission critical services. 

About the role

As a Service Desk Analyst, you will be a key team player in a global service desk and will have excellent customer service and communication skills. 

Reporting to the Service Desk Team Manager, you will provide support to the service desk team and Applicable’s global Service Operations function. Your main duties will include:

  • Delivering and supporting services to ensure value for our customers, the users and Applicable.
  • Technical support within Applicable’s technology stack as guided by your Team Manager.
  • Resolving incidents, fulfilling requests and reacting to events within Microsoft focussed technologies.
  • Operational task administration – hardware, backups, patching, Antivirus, monitoring tooling, platform maintenance.
  • Scheduled Operations activity such as housekeeping and reporting.
  • Process and documentation maintenance.
  • Raising operating risks to your team manager.
Location

This role is based in our Bristol office.

About the applicant

You will be passionate about IT, committed to developing your skills and will bring the following traits:

Essential

  • Demonstrable service culture focus.
  • Strong background in technical support with a focus on Microsoft products including Windows Server.
  • Proven management of support requests and incidents using the ITIL framework.
  • Complex problem solving and troubleshooting skills and experience.
  • Willingness to cross skill in different technologies and platforms.
  • Ability to prepare high quality written customer correspondence and documentation.

Desirable

  • MTA/MCSA Certification.
  • ITIL Certification.
  • Computing degree.
  • Experience using virtualisation platforms including Hyper-V and VMWare.
  • Supported UC technologies including Lync and Skype for Business.
  • Familiar with SQL Management Studio.
  • Management of alerts generated by Microsoft SCOM.
  • Experience using Microsoft SCCM for patch deployment.
  • Microsoft SharePoint administration.
  • Exchange on premise and O365 administration.
  • Experience in supporting successful projects.
  • Good external-facing and presentation skills.
  • Experience using Cherwell ticket management software.

This is an amazing opportunity to join an ambitious service provider with significant expansion plans for the coming years. This role is best suited to a service desk anaylst with real drive and ambition, looking to make the next step in their career and join a team that can offer an exciting long term opportunity.

Applicable rewards its staff to attract the best talent. 

The full job description for this role can be found here.

Location: Bristol

Department: Service Desk

Find out more

What do you get in return?

An unparalleled experience of working for a small company that does big things and aspires to do much more. We offer a competitive salary and benefits package. You'll work with leading-edge technology, credible partners and customers, and you'll benefit from, and contribute to one of the most talented and driven teams around.

Our Values

Successful Candidates

As part of our commitment to the HMG Baseline Personnel Security Standard, all offers of employment will be subject to satisfactory clearances these include;

Applicable is an equal opportunities employer and is committed to comply with equal employment laws and regulations for all applicants and employees.