Contact



Applicable Limited

3130 Great Western Court
Stoke Gifford
Bristol, BS34 8HP
United Kingdom
+44 117 915 2200
sales@applicable.com

Applicable Technology Inc.

3707 Cypress Creek Parkway
Suite 450
Houston
Texas, 77068
United States of America
+1 832 591 6625
sales@applicable.com

Applicable Limited

Suite 7, Building 9-12
107 Miles Platting Road
Eight Mile Plains
Queensland, 4113
Australia
+61 73 2228888
apacsales@applicable.com

Applicable Singapore

36B Boat Quay
Singapore, 049825
apacsales@applicable.com

Applicable - Work for us

Work for us

Bristol, United Kingdom

Work for us

Success at Applicable starts with your desire to be part of something special. Whether you are just starting your technical career or are looking for a new challenge, we’d love to hear from you. Working at Applicable, you will apply your skills and experience working with the latest technologies and deliver value to our enterprise customers.

Best Companies Index

In 2016, we were awarded Best Companies 2 Star Accreditation, demonstrating 'outstanding levels of employee engagement' across our organisation. This sought after accreditation acknowledges excellence in the workplace, highlighting workplace engagement as a vital component in the success and growth of an organisation. The Best Companies Index rating is based on survey responses from our employees; we use this valuable information to help make Applicable a great place to work. Employee feedback is integral to our business model and future growth plans so we're delighted to have been recognised for our efforts.

Open positions

Infrastructure and Cloud Services Team Leader - APAC

Infrastructure and Cloud Services Team Leader

Infrastructure and Cloud Services – delivering exceptional technical support and the project delivery capability to manage, develop and secure our global infrastructure. 

•      Permanent full-time position

•      38 hours per week

•      Located at Eight Mile Plains, close to major transport links

•      Excellent employee benefits package

•      Free onsite parking

About Us

We are a global leader in delivery of mission-critical enterprise Microsoft Skype for Business and Microsoft Teams services, with over 15 years’ experience and a user base exceeding 400,000 globally. 

We are experienced in providing personal, end to end, 24x7 service management for our global customers. These services run in a network of carrier grade data centres in the US, Europe and Asia that offer 99.99% up-time.

About the applicant

As an Infrastructure and Cloud Services Team Leader, you will have experience providing operational support to enterprise customers as a senior engineer.  Bonus points if you have also led a team of engineers!  

You will be a key member of a global engineering team and will have excellent customer service and communication skills.  You will cover an important position - the Infrastructure and Cloud Services team supports our Unified Communications As A Service (UCAAS) platforms globally to deliver strategic roadmap projects by designing and deploying solutions that are secure, highly available and meet the needs of our customers. 

You will be passionate about IT, committed to growing your skills.  During a typical day, you will get involved in: 

•      Delivering and supporting infrastructure services to ensure value for our customers, the users and Applicable 

•      Maintenance of our infrastructure 

•      Deployment or rationalisation of infrastructure in our data centres 

•      Maintain certification and industry awareness of infrastructure technologies and trends 

•      Supporting the security function 

•      Incident Management and a member of the Duty Incident Management team. You will join the DIM on-call roster (1 weekend in 4, 6am to 6pm)

•      Work closely with the Network Team Manager and the Infrastructure and Cloud Services Team Managers to deliver work within the APAC     region 

•      Develop, mentor and support the APAC Infrastructure and Cloud Services team

You will have experience with: 

•      Microsoft server and desktop Operating Systems 

•      Storage technologies including Dell Compellent SAN 

•      Virtualisation technologies i.e. Hyper-V and VMware 

•      Microsoft System Centre suite e.g. SCOM, SCCM, SCDPM etc. as well as backup and monitoring technologies from other vendors 

•      Server and desktop hardware 

•      Microsoft Azure and O365 

•      Active Directory including multiple domains/forests 

What do you get in return?

Unparalleled experience of working for a global company that does big things and aspires to do much more. You will receive:

•      A competitive salary

•      We cover you with income protection and life insurance policies

•      Private healthcare contribution 

•      Generous annual leave allowance, starting at 23 days accrued each year up to 26 days after a few years of service. 

•      Plus more!

You will work with leading-edge technology, credible partners and amazing customers, and will benefit from and contribute to one of the most talented and driven teams in the industry.  

Our Values

•      Commit to Excellence

•      Be flexible and agile

•      Take ownership, take the initiative

•      Understand the customer and our value to them

•      Efficiency of Execution

How to apply

At Applicable ltd we know that the perfect candidate doesn't exist. We don't look for someone who ticks all the boxes, we are looking for the right person to join us. We are great in what we do and we need your help in doing it even better!

We review resumes as we receive them and interview as soon as we receive good applications. We don't use closing dates. So, please apply as soon as possible to avoiding missing out on this role.

Applicable are committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

If you would like to join our exceptional team, take the next step by clicking on the link below

For more information please qlick here

Location: Brisbane

Department: Cloud Services

Find out more

Service Desk Analyst (entry level)

Do you have a real passion for IT?

Are you looking for your first or next IT job as Service Desk Analyst? 

Have you decided on a new career in IT? 


If so, we have great news for you! 

Applicable are hiring for individuals with a demonstrable passion for IT to join our fast-paced global service desk team. Whether you have recently completed an IT related course or degree, are looking to take your first role in the Unified Communications industry or you are looking to develop your existing IT skills, you can build a career at Applicable! 

You'll be working alongside an experienced Service Desk Team in our snazzy North Bristol offices where we have a great track record of providing career developing opportunities, previous Service Desk candidates have become specialist Unified Communications Engineers and Customer Service Managers within the company!


A typical day

You will work on our 24x7 global service desk, alongside our 3rd line specialist support teams, providing excellent customer service and high-quality technical support to Applicable and our global customer base. 

You will work on a 4x4 shift pattern (4 days on and 4 days off) taking handover from our Brisbane office in the morning and handing back to Brisbane in the evening. You will communicate via telephone, email and Skype for Business and you will triage and troubleshoot their technical issues and solve them or escalate to the correct team.


About you

As a Service Desk Analyst, you will be committed to developing your technical and customer service skills. We will guide and mentor you along the way and you will receive training from day one. 

You will be committed to providing first class customer service and willing to cross-skill in different technologies and platforms. You will possess excellent written and verbal communication. You will have a good level of general education (5 GCSE Grade C or above (or equivalent) including English and Maths).


Bonus points for

•      Background in technical support with a focus on Microsoft products.

•      Supported UC technologies including Lync / Skype for Business.

•      Experience in supporting successful projects.

•      MTA/MCSA Certification.

•      ITIL certification.


Why us 

•      A great bunch of friendly people and a growing team! 

•      Fantastic training and serious career progression opportunities. 

•      Free parking and great transport links (5 minutes walking from Bristol Parkway Train Station)

•      4 days on + 4 days off work shifts and no on call rotas (contact us for more information)

•      23 days of holiday going up to 26 days with each additional year of service, bank holiday on top

•      Option to buy and sell leave

•      Income protection and health insurance

•      Death in service

•      Enhance pension scheme

•      Giving something back day


Our Values

Commit to Excellence

Be flexible and agile

Take ownership, take the initiative

Understand the customer and our value to them

Efficiency of Execution


We review resumes as we receive them and interview as soon as we receive good applications. We don't use closing dates. So, please apply as soon as possible to avoiding missing out on this role.

Applicable are committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.


The full job description for this role can be found Here

Location: Bristol

Find out more

What do you get in return?

An unparalleled experience of working for a small company that does big things and aspires to do much more. We offer a competitive salary and benefits package. You'll work with leading-edge technology, credible partners and customers, and you'll benefit from, and contribute to one of the most talented and driven teams around.

Our Values

Successful Candidates

As part of our commitment to the HMG Baseline Personnel Security Standard, all offers of employment will be subject to satisfactory clearances these include;

Applicable is an equal opportunities employer and is committed to comply with equal employment laws and regulations for all applicants and employees.

To find out how we collect and use your personal information once you have applied to work for us, take a look at our Candidate Privacy Policy which can be found here.