Privacy Policy

Privacy Statement for Website

1. Introduction

Applicable Limited (collectively ’Applicable’, ‘us’, ‘we’, ’our’) understand the importance of ensuring that we collect, use, store, share and dispose of (collectively ‘Use’) Personal Data about you in a fair, ethical, transparent, secure and lawful way.

This Privacy Statement describes what Personal Data we Use about you, how we Use it, and your choices and rights in relation to your Personal Data.

This Privacy Statement applies to our Use of your Personal Data in our interactions with you through our websites and social media sites (‘Sites’) that link to our Privacy Statement, or Personal Data about you that we may collect offline or receive from other parties.

Additional information on our privacy practices with respect to recruitment, certain products, services and solutions, may be provided in specific privacy statements, Data Processing Agreement and/or other notices provided to you. To the extent that a specific statement, sheet, Data Processing Agreement or notice differs from this Privacy Statement, the specific statement, sheet or notice will take precedence.

This Privacy Statement is incorporated into, and part of, our Terms of Use that govern the use of our Sites.

If you have any questions about how we Use your Personal Data or would like to lodge a complaint, please contact us at dpo@applicable.com

2. Information we collect about you

Personal Data is any information that identifies you or relates to you.

We collect Personal Data about you from different sources including: Personal Data that we collect directly from you; Personal Data that we collect automatically about you as you use our Sites; and Personal Data that we collect from other sources, as described in this Privacy Statement.

The type of Personal Data that we collect about you varies based on our interactions with you.

Personal Data that we collect directly from you.

We collect Personal Data directly from you in the following circumstances:

When you use our Sites, we will collect information about your use of the Site and any information that you submit through that Site
When you post to our social media pages, we may collect information about you from your post. We typically Use this information to respond to your inquiry and we do not usually associate this information with your account
When you download white papers, reports, marketing material or other collateral, we may collect your name, contact information, job title, industry and location
When you register and attend our events, workshops, or seminars, we may collect your name, contact details such as phone numbers and email address, the company your work for, meal preferences, contact preferences, additional information as may be noted in our event forms, video and/or audio recordings of the event
When you request information from us, we may collect your name, contact information, job title, industry, location, and inquiry information. We may also obtain your feedback about our products, services and solutions when you respond to our surveys.

Personal Data that we automatically collect.

We, and our service providers, automatically collect the following information about your use of our Sites through cookies, web beacons, and other technologies including:

Your domain name
Your browser type and operating system
Web pages you view
Links you click
Language preferences
Demographic information such as your marketing preferences
Your IP address
The length of time you visit or use our Sites; and the referring URL, or the webpage that led you to our Sites
We may also collect your approximate location through collection of your IP address

Typically, we do not combine this information with other information that we have collected about you, including, other Personal Data.

Personal Data we collect from other sources.

We also collect Personal Data from other sources, as follows:

Our business partners: we collect information about you from our business partners with whom we offer co-branded products, services and solutions or engage in joint marketing activities
3^rd party service providers: where you have provided your contact data to a data service provider and agreed to your data being shared and used with their contractual partners

Special Categories of Personal Data includes information relating to your health, biometric or genetic information, religion, political beliefs, union membership, race or sexual orientation. We ask that you do not send or provide this information to us.

You can choose not to provide Personal Data to us, in certain circumstances. However, if your Personal Data is necessary to provide you with our products, services and solutions as required by our contract or to perform customer relationship management and/or administrative functions related to our contract, we may be unable to provide this Service without your Personal Data.

3. Our lawful basis for using information about you

When we Use your Personal Data in connection with the purposes set out in this Privacy Statement, we may rely on one or more of the following legal bases, depending on the purpose for which your Personal Data was collected and our relationship with you:

Performance of contract: To provide our products, services and solutions as specified in our contract.
Our legitimate business interests: To protect our legitimate business interests or those of a third party with whom we share your Personal Data. Whenever we rely on this lawful basis to Use your Personal Data, we assess our business interests to ensure that they do not override your rights. Additionally, you may have the right to object to our Use of your Personal Data in certain circumstances. See ‘Your Personal Data Rights’ section of this Privacy Statement.
Compliance with a mandatory legal obligation: To ensure that we comply with applicable laws and regulations that govern and regulate how we do business.
Consent: Where you have provided consent to the Use of your Personal Data.

4. We may Use your personal data for

Products, services, and solutions improvements. For example, to:
- perform administrative and business functions and internal reporting
- send administrative information to you and manage our business relationship with you
- obtain feedback from you about our products, services and solutions including through client satisfaction surveys, in which event, we will only Use your Personal Data for the sole purpose of sending you a survey (through our third-party Customer Experience Management platform)
- assess the performance of our Sites and to improve their operation
- provide you with current information about our products, services and solutions
- respond to your inquiries and fulfil requests made by you
- update our records and keep your contact details up to date
Achieving our business purposes and analyse information. For example, to:
- establish, manage, and maintain our business relationship with you
- to provide you with information regarding our products, services and solutions that may be of interest to you
- compile usage statistics for our Sites
- process and respond to privacy requests, questions, concerns, and complaints
- fulfil our contractual obligations
Research and analytical purposes. For example, to:
- better understand how you use our Sites
- improve our products, services, and solutions
- evaluate product, service, and solution demand
- administer surveys and questionnaires, such as for market research or client satisfaction requirements
Compliance with our legal obligations. For example, to:
- investigate, prevent, or take action regarding illegal activities, suspected fraud
- investigate violations of our Terms of Use or this Privacy Statement.

5. How we share information about you

We may share your Personal Data with the following parties for the purposes set out in this Privacy Statement (as applicable):

Authorised personnel and advisors: We may share information about you with authorized Applicable personnel, agents and professional advisors of Applicable including legal advisors, auditors, and consultants to Applicable where required.
Our Service Providers: We may share information about you with our Service Providers where we have sub-contracted out parts of our products, services and solutions; where we engage third party applications, services or products; or where we engage third parties to administer Applicable internal business processes. Examples include processing of orders and credit card transactions, hosting websites, hosting seminar registration, assisting with sales-related efforts or post-sales support, and providing customer support.

We also may share Personal Data in the following circumstances:

When you consent to the sharing of your Personal Data.
In connection with the agreed terms of contract for the Service provided.
In connection with, any joint venture, merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or to another company and to our advisors and the advisors of the other company in such transactions.
To protect the rights, property or safety of Applicable, its business partners, you, or others, or as otherwise required by applicable law.
To respond to a request for information by a competent authority in accordance with, or required by any applicable law, regulation or legal process; or where necessary to comply with judicial proceedings, court orders or government orders.
In aggregated, anonymised, and/or de-identified form that cannot reasonably be used to identify you.
For other legal reasons.

Any Service Providers or other parties with whom we share Personal Data are contractually required to implement appropriate physical, administrative and technical safeguards to protect Personal Data and are not permitted to use Personal Data for any purpose other than the purpose for which they are provided with or given access to Personal Data by us.

6. How we protect information about you

We are committed to protecting your Personal Data from accidental or unlawful destruction, loss, alteration, unauthorised access or disclosure by using a combination of physical, administrative and technical safeguards and contractually requiring our service providers to whom we disclose your Personal Data to do the same.

Please note that we cannot guarantee 100% security of your Personal Data, and we recommend that you take reasonable steps to protect your Personal Data. (e.g., by not sharing your passwords, choosing strong passwords and other measures).

7. How long we keep information about you

We keep information about you for as long as is necessary to fulfil the purpose for which it was collected, unless we are required to keep it for longer to comply with our legal or regulatory obligations, resolve disputes, protect our assets, or enforce our rights. The criteria we use to determine how long we keep Personal Data includes:

We are under a legal, regulatory, contractual or other obligation to keep your Personal Data, or as part of an investigation for litigation purposes
Your Personal Data is needed to maintain accurate business and financial records
The information about you is sensitive Personal Data, in which event we will generally retain this for a shorter period of time.
You have consented to us keeping your Personal Data for a longer time period and we keep your Personal Data in line with your consent
Where Personal Data is contained in backups and/or archived copies and the removal, deletion, or destruction of the Personal Data is impossible for any reason, Applicable will retain such Personal Data in compliance with applicable Data Protection Laws.

In some instances, we may anonymize your information in accordance with our policies and may keep those anonymized records for longer periods.

8. Cross-border transfers

As a global company operating the United Kingdom, United State of America and Australia, we may transfer your Personal Data to countries where we, our Service Providers or Business Partners do business or to international organisations in connection with the purposes identified above and in accordance with this Privacy Statement.

When we transfer your Personal Data outside of the country from where it was originally collected to a third country or international organisation we ensure that appropriate safeguards are in place, in line with applicable law, to ensure that your Personal Data is protected. You may obtain a copy of these safeguards by contacting us in accordance with the ‘How to contact us’ section below.

9. Your Personal Data rights

You have rights under various data protection laws in various countries in relation to your Personal Data to access and control your Personal Data, but we offer them irrespective of your location.

We are committed to upholding your rights, including:

Right to be informed: you have a right to know what Personal Data we have about you, what we do with it, where we get it from, who we share it with, how long we keep it and why we need it
Right of access: you have the right to access your Personal Data and obtain a copy of your Personal Data from us
Right to rectification: you have the right to update inaccurate and/or incomplete Personal Data about you
Right to be forgotten:you have the right to have your Personal Data erased, deleted or destroyed
Right to data portability:you have the right to move, copy or transfer your Personal Data in a safe and secure way and reuse it for your own purposes
Right to withdraw consent: you have the right to withdraw consent at any time regarding the Use of your Personal Data or in relation to direct marketing activities
Right to restrict Use: you have the right to limit the way we Use your Personal Data
Right to object: you have the right to stop or prevent us from Using your Personal Data. In particular, you can object to our Use of your Personal Data for direct marketing or the sale of your Personal Data
Right to challenge automated decisions: you have the right to query and review decisions made about you using purely automated means (i.e., without human involvement or intervention)
Right to complain: you have the right to make a complaint or raise a concern about how we Use your Personal Data. Complaints may be made directly to us or a relevant Data Protection Authority

Where you contact us, we may request specific information from you to verify your identify to enable us to search for and provide you with access to or a copy of your Personal Data, as permitted under applicable law. Where permitted under applicable law, we may charge you a reasonable fee to access your Personal Data; however, we will advise you of any fee in advance.

Individuals may hold additional rights in certain countries, which must be recognized and upheld.

In some situations, we may not be required to enforce these rights, where permitted under applicable law. We may also have a legitimate business interest to decline a request to action your rights.

You may contact us with requests, complaints or questions regarding these rights as set forth in the ‘How to contact us’ section, below.

10. Links to third party websites and applications

Our Sites may provide links to the websites and/or applications of other parties. You may further interact with us through third party applications, owned and operated by the company you work for or other third parties such as LinkedIn, WhatsApp, Slack, Microsoft Teams, Facebook, Twitter, Google+, and other social media sites or applications.

We are not responsible for and make no representations or warranties in relation to the security, privacy practices and content of these third-party websites and applications. Please ensure that you read the applicable privacy and cookie policies before sharing Personal Data on these websites applications. Your use of such websites and applications is at your own risk.

11. Children’s Privacy

We encourage parents and guardians to take an active role in their children’s online activities. We do not aim our Sites at children. If you believe that we may have collected Personal Data about someone who is under the applicable age of consent in your country without proper consent of the child’s parent or guardian, please contact us.

12. Other Privacy Statements

Please click here to review other privacy statements that may be applicable.

13. How to contact us

If you have any questions about how we Use your Personal Data, have a privacy concern, or wish to make a request or complaint relating to your Personal Data, please

Sending an email to dpo@applicable.com
Write to us at Applicable Limited, 3120 Great Western Court, Hunts Ground Road, Stoke Gifford, Bristol, BS34 8HP

14. Data Rep

Following the UK’s exit from the European Union, as of the 1st January 2021 we are required to provide a Data Protection Representative within the EEA allowing data subjects to raise matters directly to this representative for the purposes of the EU GDPR. Applicable have appointed DataRep to undertake this role on our behalf and they can be contacted by email at applicable@datarep.com or at the postal address locations in the table below. Please note that when mailing enquiries, it is essential that you mark your letters for attention of ‘DataRep’ and not Applicable Limited, but please refer clearly within your correspondence to Applicable Limited.

Country	Address
Austria	DataRep, City Tower, Brückenkopfgasse 1/6. Stock, Graz, 8020, Austria
Belgium	DataRep, Place de L’Université 16, Louvain-La-Neuve, Waals Brabant, 1348, Belgium
Bulgaria	DataRep, 132 Mimi Balkanska Str., Sofia, 1540, Bulgaria
Croatia	DataRep, Ground & 9th Floor, Hoto Tower, Savska cesta 32, Zagreb, 10000, Croatia
Cyprus	DataRep, Victory House, 205 Archbishop Makarios Avenue, Limassol, 3030, Cyprus
Czech Republic	DataRep, IQ Ostrava Ground floor, 28. rijna 3346/91, Ostrava-mesto, Moravska, Ostrava, Czech Republic
Denmark	DataRep, Lautruphøj 1-3, Ballerup, 2750, Denmark
Estonia	DataRep, 2^nd Floor, Tornimae 5, Tallinn, 10145, Estonia
Finland	DataRep, Luna House, 5.krs, Mannerheimintie 12 B, Helsinki, 00100, Finland
France	DataRep, 72 rue de Lessard, Rouen, 76100, France
Germany	DataRep, 3rd and 4th floor, Altmarkt 10 B/D, Dresden, 01067, Germany
Greece	DataRep, 24 Lagoumitzi str, Athens, 17671, Greece
Hungary	DataRep, President Centre, Kálmán Imre utca 1, Budapest, 1054, Hungary
Iceland	DataRep, Kalkofnsvegur 2, 101 Reykjavík, Iceland
Ireland	DataRep, The Cube, Monahan Road, Cork, T12 H1XY, Republic of Ireland
Italy	DataRep, Viale Giorgio Ribotta 11, Paiono 1, Rome, Lazio, 00144, Italy
Latvia	DataRep, 4th & 5th floors, 14 Terbatas Street, Riga, LV-1011, Latvia
Liechtenstein	DataRep, City Tower, Brückenkopfgasse 1/6. Stock, Graz, 8020, Austria
Lithuania	DataRep, 44A Gedimino Avenue, 01110 Vilnius, Lithuania
Luxembourg	DataRep, BPM 335368, Banzelt 4 A, 6921, Roodt-sur-Syre, Luxembourg
Malta	DataRep, Tower Business Centre, 2nd floor, Tower Street, Swatar, BKR4013, Malta
Netherlands	DataRep, Cuserstraat 93, Floor 2 and 3, Amsterdam, 1081 CN, Netherlands
Norway	DataRep, C.J. Hambros Plass 2c, Oslo, 0164, Norway
Poland	DataRep, Budynek Fronton ul Kamienna 21, Krakow, 31-403, Poland
Portugal	DataRep, Torre de Monsanto, Rua Afonso Praça 30, 7th floor, Algès, Lisbon, 1495-061, Portugal
Romania	DataRep, 15 Piaţa Charles de Gaulle, nr. 1-T, Bucureşti, Sectorul 1, 011857, Romania
Slovakia	DataRep, Apollo Business Centre II, Block E / 9th floor, 4D Prievozska, Bratislava, 821 09, Slovakia
Slovenia	DataRep, Trg. Republike 3, Floor 3, Ljubljana, 1000, Slovenia
Spain	DataRep, Calle de Manzanares 4, Madrid, 28005, Spain
Sweden	DataRep, S:t Johannesgatan 2, 4th floor, Malmo, SE – 211 46, Sweden
Switzerland	DataRep, Leutschenbachstrasse 95, ZURICH, 8050, Switzerland

15. Updates to our Privacy Statement

We may update our Privacy Statement at any time. If we do, we will update the ‘Version’ and ’Last update’ information at the bottom of our Privacy Statement.

We encourage you to regularly review our Privacy Statement to stay informed about how we Use your Personal Data and privacy practices.

Version 2.2

Last Modified: 19^th November 2024