Managed Services
Improve efficiency, reduce costs and focus on what really matters, your core business.
Our managed services approach
We provide 24×7 managed services for the full range of Microsoft 365 applications. Our services and tools are designed to reduce the cost of operating Microsoft 365 and provide round-the-clock troubleshooting expertise.
We use workflow orchestration and task automation to manage your day-to-day Microsoft 365 administration tasks, saving time and money. We help to reduce licence wastage and help users to exploit the full features available.
We provide the support while our customers focus on using Microsoft 365 to deliver on their business objectives and priorities.
Our services are modular – you simply select the services and options that match your Microsoft 365 deployment and business priorities:
Including Microsoft Entra, Defender, Sentinel, and InTune. We support your deployment to help you maintain and improve your security and compliance posture.
Including Microsoft Purview, Priva, Copilot, and Backup, with services focused on data governance, compliance, eDiscovery, and data protection.
Including Power BI, Dataverse, and Dynamics, our services support application lifecycle management and end user support.
Including Teams, Exchange, SharePoint, and Viva. We focus on support of users and hybrid deployments, and Teams Phone and voice integration.
We provide support for end-user computing and hybrid cloud operations, including reactive and proactive support, in cloud and hybrid delivery scenarios.
Our certifications
Applicable was founded to deliver managed services more than 20 years ago, and we have a exceptional track record of delivery for customers ranging from mid-size UK-based organisations to huge global businesses. We maintain long-term relationships with our customers by establishing Applicable as a trusted advisor and adding real value to their IT services, becoming an extension of their internal teams and helping them maximise the benefits of the technology investments they make.
We bring all our experience of managed services and unified communications to deliver high confidence, security and reduced costs for our customers.
Extend or supplement your in-house teams with our Microsoft-certified specialists. We ensure you have coverage of your technical environment, 24/7.
Use our Microsoft-certified support experts to help you deliver a cost-effective, high quality service without needing all the skills available in house 24/7
Speed up and improve the most common Microsoft 365 administration requests and changes with orchestration and automation.
Use our managed services to optimise processes for user management tasks to reduce time requirements and free-up your internal resources.
Our managed services will help you streamline your administration processes, shortening the cycle time for requests and improving accuracy.
Use our managed services to meet the peaks in your administration workloads, to minimise delays and disruptions and to support your business continuity plans.
Our Microsoft 365 managed services will help you adopt cloud services successfully, providing your users with access to leading-edge tools and applications.
The ‘evergreen’ Microsoft 365 roadmap means that applications are continually updated. Our managed services stay in step to ensure you can always exploit the latest features.
Our Microsoft 365 managed services provide 24/7 support, management and orchestrated administration for your Microsoft 365 environment, including user management, security and incident management and escalation. The services are modular and cover the full Microsoft 365 product suite.
Our orchestrated administration can save 90% of the time taken to carry out administrative tasks, and you have access to expert support and incident management 24/7, saving you costs, reducing risk, and allowing your team to focus on higher-value tasks.
Yes! Our managed services work alongside your team, extending and enhancing what they cover across all the Microsoft 365 applications, 24/7. Our orchestrated administration services means your team spends less time on repetitive tasks.
Our Microsoft 365 managed services are modular. Each Microsoft 365 product is covered with a base service and options, and you can select the specific services to match your deployment. They all include access to administration, expert support and incident management 24/7.
Our Knowledge Hub
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