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Managed Services

Improve efficiency, reduce costs and focus on what really matters, your core business.

Our managed services approach

We provide 24×7 managed services for the full range of Microsoft Cloud offerings. Our services and tools are designed to reduce the cost of operating Microsoft 365, Azure and Teams Voice, providing round-the-clock troubleshooting expertise.

We use workflow orchestration and task automation to manage your day-to-day administration tasks, saving time and money. We help to reduce licence and consumption wastage whilst helping users to exploit the full features available.

We provide the support while our customers focus on using the Microsoft Cloud to deliver on their business objectives and priorities.

Microsoft Cloud managed services

Our services are modular – you simply select the services and options that match your Microsoft 365, Azure or Teams Voice deployment and business priorities:

Security

If It’s Microsoft Entra, Defender, Purview or InTune. We support your deployment to help you maintain and improve your security and compliance posture.

Data and AI

Including Microsoft Purview, Priva, Copilot, and Backup, with services focused on data governance, compliance, eDiscovery, and data protection.

Power apps

Including Power BI, Dataverse, and Dynamics, our services support application lifecycle management and end user support.

Modern work

Including Teams, Exchange, SharePoint, and Viva. We focus on support of users and hybrid deployments, and Teams Phone and voice integration.

EUC and cloud

We provide support for end-user computing and hybrid cloud operations, including reactive and proactive support, in cloud and hybrid delivery scenarios.

Our certifications

Speak to a Microsoft Cloud expert Find out more about our Microsoft Cloud managed services.

Why Applicable?

Trusted partner for Microsoft Cloud managed services.

Experience, expertise, and exceptional customer service

Applicable was founded to deliver managed services more than 20 years ago, and we have a exceptional track record of delivery for customers ranging from mid-size UK-based organisations to huge global businesses. We maintain long-term relationships with our customers by establishing Applicable as a trusted advisor and adding real value to their IT services, becoming an extension of their internal teams and helping them maximise the benefits of the technology investments they make.
We bring all our experience of managed services and unified communications to deliver high confidence, security and reduced costs for our customers.

Extend or supplement your in-house teams with our Microsoft-certified specialists. We ensure you have coverage of your technical environment, 24/7.

Use our Microsoft-certified support experts to help you deliver a cost-effective, high quality service without needing all the skills available in house 24/7

Speed up and improve the most common Microsoft Cloud administration requests and changes with orchestration and automation.

Use our managed services to optimise processes for user management tasks to reduce time requirements and free-up your internal resources.

Our managed services will help you streamline your administration processes, shortening the cycle time for requests and improving accuracy.

Use our managed services to meet the peaks in your administration workloads, to minimise delays and disruptions and to support your business continuity plans.

Our Microsoft Cloud managed services will help you adopt cloud services successfully, providing your users with access to leading-edge tools and applications.

The ‘evergreen’ Microsoft Cloud roadmap means that applications are continually updated. Our managed services stay in step to ensure you can always exploit the latest features.

FAQs

Our Microsoft Cloud managed services provide 24/7 support, management and orchestrated administration for your Microsoft Cloud environment, including user management, security and incident management and escalation. The services are modular and cover the full Microsoft Cloud offering.

Our orchestrated administration can save 90% of the time taken to carry out administrative tasks, and you have access to expert support and incident management 24/7,  saving you costs, reducing risk, and allowing your team to focus on higher-value tasks.

Yes! Our managed services work alongside your team,  extending and enhancing what they cover across all the Microsoft Cloud services, 24/7. Our orchestrated administration services means your team spends less time on repetitive tasks.

Our Microsoft Cloud managed services are modular. Each element  is covered with a base service and options, and you can select the specific services to match your deployment. They all include access to administration, expert support and incident management 24/7.

Our Knowledge Hub

Blog
Make IT work smarter, not harder…
Let’s explore how automation is key to making IT operations more efficient, effective, and economical…
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Top tips for automating DevOps and…
We all want better results but with minimal effort. That’s living the dream, right?
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News
What Microsoft’s July Changes Mean for Intune and…
Microsoft’s July 2026 update brings advanced Intune capabilities into core Microsoft 365 licences, simplifying endpoint…
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Read more on our Knowledge Hub
If you’re looking for innovative insights into all things Microsoft 365, Azure or Teams Voice, why not check out our Knowledge Hub, which offers a variety of resources including insightful blogs, detailed eBooks and more…

Get in touch

If you want to extract maximum value from your investment in the Microsoft Cloud, get in touch.
Our expert consultancy services help organisations of all sizes do just that.
Learn how.